How do I choose my bracelet size?
Measure your wrist with a soft tape measure. For a close fit, choose a size close to your wrist measurement. For a comfortable fit, add about 1cm. For a loose fit, add 1.5-2cm.
Are the stones natural?
Some products may use natural stone, while others may use glass, ceramic or crafted stone materials. Please check the material section on each product page before ordering.
Will every bracelet look exactly the same?
Small differences in color, texture, pattern and bead finish may appear, especially for natural or handmade materials. These variations make each bracelet slightly unique.
Can I request a custom size?
Custom sizing may be available for selected products. If you need a custom size, please contact us before placing your order.
How long does shipping take?
Processing time and delivery time depend on the destination and shipping method. Please check our Shipping Policy for details.
Do you accept returns?
We accept eligible returns within the return window listed in our Return Policy. Custom-sized items may have different return rules.
Is gift packaging available?
Gift packaging is available for selected products. You can choose the gift box option on the product page when available.
How should I care for my bracelet?
Avoid strong impact, perfume, lotions, chemicals and prolonged water exposure. Store your bracelet separately when not in use.
Are ceramic and glass bracelets fragile?
Ceramic and glass beads can break if dropped or hit against hard surfaces. Please wear and store them with care.
What is the difference between obsidian and cat eye stone?
Obsidian usually has a deep black polished look, while cat eye stone has a light-reflecting band that shifts as it moves.